Thank you for choosing tlinw
. We value your satisfaction and want to ensure a hassle-free return and refund process. This Return & Refund Policy outlines the terms and conditions for returns and refunds for products purchased from linw. By making a purchase, you agree to abide by these policies.
1. Eligibility for Returns
- 60-Day Window: You may initiate a return within 60 days from the date of purchase.
- Product Condition: Products must be returned in their original condition, including all accessories and packaging. Items should be unused, unopened, and free from damage or signs of wear.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer support team via email at contact@linw.shop or by phone at +1 (407) 878-7826 to request a return authorization.
- Return Authorization: If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. Return Shipping
- Shipping Method: We recommend using a trackable shipping method to ensure safe delivery. Retain the shipping receipt and tracking information.
4. Inspection and Processing
- Product Inspection: After receiving your return, we will inspect the product to ensure it meets the eligibility criteria.
- Refund Processing: If the return is approved, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase.
5. Refund Timing
- Processing Time: Refunds are typically processed within 5-7 business days after we receive the returned product.
- Credit Card Refunds: It may take additional time for the refund to appear on your credit card statement, depending on your card issuer’s policies.
6. Exchanges
- The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
7. Exclusions
- Non-Returnable Items: Certain items, such as downloadable software or gift cards, are non-returnable and non-refundable.
8. Contact Us
If you have questions or concerns about our Return & Refund Policy, please contact us at:
linw Address:604 W 6th St, Sanford, FL 32771, United States Email: contact@tlinw.shop Phone: +1 407 332 1256
We appreciate your business and aim to provide you with a seamless shopping experience. Your satisfaction is our priority, and we are here to assist you with any return or refund inquiries.